We are open to serve you, answer questions, or schedule an appointment during the following hours:
Monday-Friday: 8:00am - 5:00pm
(We take our lunch from 1-2pm)
How are Appointments Scheduled?
Our patients are seen by appointment only and are scheduled to respect your time. We reserve a specific time for child's care, and we make every effort to see you at the appointed time. These dental appointments may vary according to a child's needs and level of cooperation. By staying on schedule, we can give every child the attention and care they deserve in as pleasant an atmosphere as possible.Inadvertent delays to the schedule can occur and your patience is very much appreciated. Each child is an individual, and some may require more "tender loving care" than others. We ask for your understanding in that your child may be the next one needing our extra attention. If your child has a dental emergency or a severe toothache, every attempt will be made to see that child that day.
Because our practice is limited to children, it is not possible to give everyone appointments in the later afternoon. We like to reserve these times for older children. Children under 5 usually are in a better frame of mind and have a positive experience in the morning. The best time for these appointments is not after school when your child is tired of sitting and either needs rest or physical activity. We also prefer to see children requiring longer appointments in the morning when they are rested and alert. These recommendations go a long way in having a comfortable experience at the dental office.
We will be happy to provide your child with a signed verification for the appointment, which meets
As a courtesy, our treatment coordinators will attempt to confirm your child's appointment 24 hours in advance. However, we do ask that patients/parents assume responsibility for their appointment time. If you do need to change an appointment, we ask that you provide our office with a 24-hour notice. This courtesy on your part will allow us to make this time available to patients who could benefit by having treatment done sooner.
Do I Stay with My Child During the Visit?
For children ages 4 and older we advocate that you allow your child to accompany our staff through the dental experience. Our intentions are so that we can establish a closer rapport with your, meanwhile giving them our full attention. Our purpose is to gain your child's confidence and overcome apprehension. Nevertheless, if you choose, you may come with your child to the treatment room. For the safety and privacy of all patients, other children who are not being treated should remain in the reception room with a supervising adult.
What About Finances?
Payment for professional services is due at the time dental treatment is provided. Every effort will be made to provide a comprehensive treatment plan which fits your budget, and gives your child the best possible care. We accept cash, personal checks, debit cards and most major credit cards. As an additional option, we also provide third party financing through CareCredit, and other financial institutions.
Our Office Policy Regarding Dental Insurance
If we have received all of your insurance information on the day of the appointment and we are able to confirm eligibility,we will be happy to file claims on your behalf. The accuracy of all the information we receive is essential for proper claim filing. We will assist you in estimating your portion of the fee for dental services; however, we can not guarantee whatyour insurance company will pay on a claim. Please understand that filing your claims is a courtesy our office provides to our patients, it does not guarantee paymentto us. We are providing our professional services to your children not the insurance company! Consequently, you are ultimately responsible for payment of our fees.
Cancellation Policy
Our patients are seen by appointment only and are scheduled to respect your time. We reserve a specific time for child's care, and we make every effort to see you at the appointed time. These dental appointments may vary according to a child's needs and level of cooperation. By staying on schedule, we can give every child the attention and care they deserve in as pleasant an atmosphere as possible.
Inadvertent delays to the schedule can occur and your patience is very much appreciated. Each child is an individual, and some may require more "tender loving care" than others. We ask for your understanding in that your child may be the next one needing our extra attention. If your child has a dental emergency or a severe toothache, every attempt will be made to see that child that day.
If you are unable to keep an appointment, we ask that you kindly provide us with at least 24 hours notice. We ask for this advance notice so that we can offer this appointment to another patient.
We would like to take this opportunity to thank you for choosing our practice for your child's dental care.
